Guarantee

Here at Photo Doctor 911, customer satisfaction rules the day. The quality of our work is second to none and we offer a money back guarantee to back it up. You will leave happy, or you will leave with your money back.

Our pledge to you…

Your Satisfaction Is Guaranteed!
 
How can you be assured that you will be happy with the restoration of your photograph?
 
Here at Photo Doctor 911, we take our work and our customer satisfaction pledge seriously. When we have completed the restoration work we will provide you with a proof of your completed photo for you to review and approve before your order is deemed completed and released to you. Upon completion of the work, we will send you a watermarked copy of your restored photo via email where you can see, inspect and approve your photo. After you have approved your restored photo  (in writing via email) we will then finalize it and send you the final digital file. We want to make sure that you are totally happy with your restored photographs before we send you the final digital files.
 
If, after reviewing your proofs, you are not 100% satisfied with your restored photos we will work on whatever issues you might have until they are fully resolved and you are happy with your photo.. 
 
If All Else Fails
 
If all else fails and we just cannot provide you with the finished product you expected, we will promptly return your money to you.
 
Please note that after you have approved your proofs via email, our money back guarantee is no longer applicable.
 
Also, our money back guarantee does not extend to any completion deadline unless agreed upon in writing by both parties. Please submit any deadline requirements with your original order.